Boutique · Perth

Social media is where your brand is built. We make sure yours holds up.

A boutique team of strategists, videographers, content creators and designers running social media for established service businesses.

Genesis Yu, founder of New Gen Social
Behind the scenes on an outdoor shoot

2,000%

Engagement increase, Comedy Lounge, over 8 months.

Trusted by businesses across WA

The problem

Most service businesses do work worth shouting about. Their social media doesn't match.

Before any prospect picks up the phone, fills in a form, or accepts a referral, they are checking Instagram, LinkedIn and Google. What they find online either makes the next conversation easier or it does not.

Most businesses treat social media like a checkbox. We treat it like the brand-building infrastructure it actually is.

What we do

Three ways to work with us.

Pick one or layer them. Each is built to convert, not just to post.

Social Media Management

Strategy, content, video, captions, Stories, DMs and reporting. Run by a boutique team every month.

See SMM →

Reel Bliss

10 strategic Reels per month. Scripting, coaching, filming, editing.

See Reel Bliss →

BTS Filming

Behind-the-scenes capture for events, launches, workshops and shoots.

See BTS →

What sits at the centre

Creatives at heart. Driven by strategy.

We work where creativity and performance meet. Content that earns attention, builds trust, and turns quiet feeds into booked work.

We help service businesses doing meaningful work grow with a presence that never gets lost in the noise. Content made with care, not filler that adds to it.

1

Creative at heart

Real thought and care in every frame. Content built to be seen, saved and remembered, never posted just to fill a calendar.

2

Results driven

Every idea ties to an outcome. Attention becomes trust, trust becomes enquiries, and enquiries become revenue.

Cosmetic clinic

Photography

Fashion

Comedy Lounge

2,000%

Engagement increase over 8 months. Monthly views 200K to 1M.

APSI

12.4%

Engagement rate, organic. Industry average is 5 to 6%.

APSI Buffet Events

2.5×

Revenue. From giving tickets away to selling out.

OLA Aesthetics

20 to 30

Organic leads per month, sustained over three months.

Why we're different

Marketing-led, not content-led.

We start with what your business needs to achieve and work backwards.

01

Strategy first, content second

Every post, every Reel, every Story exists because it ties to a business goal. No filler that adds to the noise.

02

Conversations are conversions

80% of leads on Instagram come from Stories and DMs. We build the Story sequences and DM flows where deals actually close.

03

A boutique team

Strategist, videographer, content creator, designer, content manager. All in-house, all specialists.

04

Audience as asset

The goal is not passive followers. The goal is an audience of buyers, built to turn cold scrollers into paying clients.

In their words

What our clients say.

My engagement has increased to more than 50%. My Instagram feed has never looked so good. Gen comes to the in-person meet ups with a strategy in place. I can't imagine my business without Gen in it.

Belle Verdiglione, Photography Coach

The team turned around our buffet events. We went from giving free tickets away to selling out, with revenue up 2.5×. All of it came through organic content.

Rita, Australian Professional Skills Institute

The New Gen Social team at work

Meet the team

Founder-led, specialist-built.

Gen leads strategy. The team handles videography, design, content production and community management. Five specialists, one monthly fee, no gaps when one person is on leave.

Read about the team

Next step

Ready to make your social media match the work you actually do?

Twenty minutes, no obligation. We will look at where your social media is now, where you want it to go, and which service fits.